Terms of Service

These Terms of Service ("Terms") govern your access to and use of PA Simply (the "Service"). By creating an account or using the Service, you agree to these Terms.

Your account

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity that occurs under your account. You must be at least 18 years old to use the Service.

The Service

PA Simply provides a unified inbox for managing client communications across WhatsApp, SMS, and phone calls. Features and plan limits may change over time as we improve the product.

Acceptable use & messaging compliance

• You are responsible for obtaining any required consent from the contacts you communicate with, and for complying with all applicable laws and the policies of the underlying messaging and telephony providers (including WhatsApp Business and SMS/voice regulations).
• You may not use the Service to send spam, unlawful, harassing, or fraudulent content, or to violate the rights of others.
• You may not attempt to disrupt, reverse engineer, or gain unauthorised access to the Service.

Plans & billing

Paid plans are billed in advance through our payment processor. Unless stated otherwise, fees are non-refundable. You can cancel at any time; cancellation takes effect at the end of the current billing period. We may change pricing with reasonable notice.

Third-party services

The Service relies on third parties (such as Twilio, Supabase, Resend, and Stripe). Your use of those underlying services may also be subject to their terms, and we are not responsible for their availability or actions.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms or use the Service in a way that creates risk or legal exposure.

Disclaimers & liability

The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, PA Simply is not liable for indirect, incidental, or consequential damages, or for any loss of data or communications beyond our reasonable control.

Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you. Continued use of the Service after changes take effect constitutes acceptance.

Contact

Questions about these Terms? Email support@pasimply.com.